Pre-Order Terms & Guidelines

Occasionally we offer high-demand products on a pre-order sale basis.

Generally pre-orders don't begin until shipments are with our carriers and we are confident of the arrival date into the country.

Please read the following guidelines before placing an order marked *PRE-ORDER.

Pre-Order Terms & Guidelines:

  • If you order any stocked item/s, we will hold these and ship your entire order once all items are available. If you would like stocked items sooner we advise you place a second order.
  • You are welcome to use any of our buy now, pay later services (Afterpay, Laybuy and genoapay) when pre-ordering. Please note, your payment plan will commence immediately.
  • The date/s specified on the product refers to the date we estimate your order to be dispatched. Please allow for shipping times on top of this.
  • While we are confident of the shipping dates advised, occasionally matters outside of our control mean that shipping takes longer than expected. Please keep this in mind if you are purchasing for a special date.
  • We will notify you via email of any delays to your order.
  • If you would like to contact us regarding your order please email with your order number, from the email address used to place the order. Please do not contact us via social media for order related enquires - due to privacy reasons we are unable to discuss your orders via DM etc.