$5 NZ shipping + free on orders over $70!
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Shipping & Returns

Shipping within New Zealand 

  • Nationwide shipping including P O Boxes, rural locations and Waiheke Island are charged at a flat rate of $5.95.
  • Orders over $120 are automatically given free freight.
  • You will be emailed an order confirmation immediately after placing your order online.
  • Orders received before 9am are usually dispatched the same day using Courier Post on an over night service, excluding large boxes to the South Island, rural addresses and Waiheke Island, which are sent via a 2-3 day service.
  • You will be emailed a shipping notification the day that your order has been dispatched.
  • Packages are sent on a tracked non-signature delivery service. If you have special instructions for delivery (or where to leave) please leave us notes in the order comments when checking out. 
  • We do not email tracking details, however they can be requested by replying to your shipping confirmation email.

Shipping across the ditch, to Australia 

  • Shipping to all parts of Australia, including P O Boxes and rural locations are charged a flat rate of $17.50 (NZD)
  • Orders over $200 (NZD) are automatically given free freight. 
  • You will be emailed an order confirmation immediately after placing your order online.
  • Orders are sent within three working days using NZ Post on a 3-10 day service. 
  • You will be emailed a shipping notification the day that your order has been dispatched.
  • Packages are sent on a non-tracked, non-insured delivery service. If you have special instructions for delivery (or where to leave) please leave us notes in the order comments when checking out. 
  • If you require an express courier, tracked service or insurance, please contact us for a quote.
  • Please note, Little & Loved are not liable for any customs or import duties that could arise. 

Shipping further afield, Internationally 

  • We're happy to provide shipping quotes for countries further afield than Australia.
  • Please contact us, with a list of the items you are looking to purchase and your delivery address.
  • In most cases we will use NZ Posts 3-10 day service, which is not tracked or insured. 
  • Please note, Little & Loved are not liable for any customs or import duties that could arise. 

Returns

We’re happy to exchange most items if you change your mind. The item must be unused, unopened and in its original packaging. We do not refund postage costs for the return delivery of an item. Please email info@littleandloved.co.nz within 14 days of your order being placed to arrange return.
We do not exchange health care or food products, unopened or not.
In the unlikely event that your item is faulty, please email us as soon as you can to chat about a replacement.